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Site Terms of Service

GREY OWL ENGINEERING LTD.

TERMS AND CONDITIONS FOR WEBSITE AND ONLINE COURSES

Grey Owl Engineering Ltd. (referred to below as “Grey Owl”, “Us” or “We”) provides the https://greyowleng.com/ and https://www.greyowlld.com/ websites and related content, including online courses and external social media sites (collectively, the “Site”) to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the “Terms”), as well as any other written agreement between us and you. By accessing or using the Site you agree to be bound by these Terms.

You may use the Site only if you are legally able to form a binding contract in Alberta, Canada or in your jurisdiction. If you are accepting the Terms on behalf of a corporation or other legal entity, you represent and warrant that you are authorized to do so.

As used in these Terms, references to our “Affiliates” include our owners, subsidiaries, affiliated companies, officers, directors, employees, agents, licensors, licensees, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering the Site and/or its contents.

Changes in Site

We reserve the right, in our sole discretion, to either modify or discontinue the Site, including any of the related content and features, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new content or features that augment or enhance the then-current Site shall also be subject to these Terms.

Your Obligations

You are solely responsible for your use of the Site and any content you submit as part of your use of the Site, including content you submit to our external social media sites.

When using the Site, you agree to abide by the following standards:

  • You will obey all applicable laws and regulations;
  • You will not submit any content (privately or publically) via forms on the Site, to our external social media sites, or to emails published on the Site that:
  1. is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies;
  1. victimizes, harasses, degrades, or intimidates an individual or group of individuals for any reason, including on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
  1. infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary or intellectual property right of any party;
  1. constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as “spam”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
  1. contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; and/or

f. impersonates any person or entity, including any of our employees or representatives.

In addition, you agree as follows with respect to your use of the Site:

  1. not to alter or modify any part of the Site;
  1. not to bypass, disable or otherwise interfere with any security-related features of the Site or features that prevent or restrict use or copying of any Site content or enforce limitations on use of the Site or the Site content;
  1. not to take any action that imposes or may impose (as determined by Grey Owl in its sole discretion) an unreasonable or disproportionately large load on Grey Owl’s (or its third party providers’) infrastructure;
  1. not to use or launch any system that accesses the Site automatically or to install or transmit any computer program or software on or via the Site;
  1. to act in a respectful and conscientious manner when using the Site;
  1. not to use the communication systems provided by the Site for any commercial solicitation purposes, except for as expressly permitted by Grey Owl;
  1. not to solicit, for commercial purposes, any users of the Site;
  1. that you are not entitled to remuneration or compensation of any kind from us for your use of the Site; and
  1. not to use the Site for any commercial purpose not intended to be allowed by the Site without our prior written consent.

We neither endorse nor assume any liability for the contents of any material on the Site, including material uploaded or submitted by third party users of the Site.

You may not use your account or the Site to breach security of another account or attempt to gain unauthorized access to another network or server. Not all areas of the Site may be available to you or other authorized users of the Site. You shall not interfere with anyone else’s use and enjoyment of the Site or other similar services. Users who violate systems or network security may incur criminal or civil liability.

Your failure to comply with any of the above conditions and restrictions of use constitutes grounds for us to immediately, and in our sole discretion, terminate your access to and use of the Site and its contents. You agree that we may at any time, and at our sole discretion, terminate your account or other affiliation with the Site without prior notice to you for violating any of the above provisions. In such event, we shall have no liability to you or any third party for your failure to comply with the Terms or any losses or damages that may result from your use of the Site, nor for any interruption or termination of your access or use of the Site.

In addition, you acknowledge that we will cooperate fully with investigations of violations of systems or network security at the Site, including without limitation cooperating with law enforcement authorities in investigating suspected criminal violations.

Account Registration

As a condition to using certain aspects of the Site, you may be required to register an account with Grey Owl and select a username and password. Should you register an account, you shall provide Grey Owl with accurate and complete registration information, and prompt notify us if that information changes. Failure to do so shall constitute a breach of these Terms, which may result in immediate termination of your account. You are solely responsible for activity that occurs on your account and shall be responsible for maintaining the confidentiality of your account information and password. You are required to promptly notify us should you suspect or become aware of any unauthorized use of your account.

Purchases of Online Courses Through Site

Some of the content (including online courses) on the Site is available by purchase only. By reviewing and purchasing this content, you agree to the following additional terms:

  1. All prices are displayed in Canadian dollars and we reserve the right to change prices at any time.
  2. Your agree to pay the full amount for the content plus any applicable taxes. These amounts will be calculated for you at the time of your purchase.
  3. We do not receive or handle your financial details. Your purchase will be processed through payment service providers including Stripe or PayPal, and will be governed by their terms of use. Please see their websites for further information.
  4. We take steps to verify your compliance with these Terms and reserve the right to modify or refuse your purchase at our sole discretion.
  5. Your purchase is non-refundable and no credits will be provided.
  6. Our content may only be purchased from and accessed in Canadian jurisdictions (other than Québec).

Your Use of Content and Online Courses

Grey Owl cannot guarantee and does not promise any specific results from use of the Site including the content such as online courses offered on the Site. The scope of contents on the Site is limited to those matters expressly stated therein, and no analyses, outcomes, opinions, representations or warranties are made as to matters not specifically addressed therein. Nothing in the content may be altered nor used by any person for any other purpose not expressly authorized therein (including using the content in any other leak detection programs or systems, in any templates created or prepared by any person, or with respect to any pipeline not forming the subject matter of the content).

You acknowledge that: (a) the existence of specific facts or circumstances, including the operation or design of any pipeline, may materially impact and change the relevant analyses, outcomes, and opinions; (b) there is a diversity of opinion about leak detection programs and systems that may reasonably exist among stakeholders within the industry; (c) nothing in the content on the Site guarantees or warrants that no pipeline leaks may occur; and (d) nothing in the content on the Site guarantees or warrants that any pipeline leak will be found immediately and without injury or harm to any person, the public, or the environment.

You agree that Grey Owl shall not be liable for any claim, demand, action, cause of action, obligation, damages (including any indirect, incidental, special, punitive, exemplary or consequential damages or loss), loss, deficiency, cost, liability, expense (including any and all legal fees), disbursement, fine, penalty, suit, proceeding, environmental claim, remediation and clean-up costs, third party claim, governmental claim, strict liability claim, or demand of any kind or character whatsoever, whether arising in contract, tort, any other legal theory, or in equity, as a result of, in respect of, arising out of, or related to: (a) the distribution, dissemination or provision of content on the Site to any third party, and any reliance by such third party on such content; (b) any alteration or use of the content on the Site not expressly authorized therein; (c)  the failure of content on the Site to predict any pipeline leak; (d) any failure by any person to find or discover any pipeline leak immediately or within a timely manner; and (e) any injury or harm whatsoever to any person, the public, or the environment caused by any pipeline leak or the failure by any person to find or discover any pipeline leak immediately or within a timely manner.

These terms will apply to you regardless of whether you access online courses directly through our websites or otherwise as part of another organization’s learning management systems.

Where online courses are provided through third party service providers (for example, learning management services such as Talent LMS), your use of the online courses is also subject to their terms of service. Please see their websites for further information.

Privacy

By agreeing to these Terms and using the Site, you are also agreeing to the Privacy Policy located at https://www.greyowlld.com/privacy/ Please review the Privacy Policy carefully before using the Site.

Third Party Sites and Information

The Site may link you to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. Please review the terms of use and privacy policies of such third party sites carefully before using their sites. These other sites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, privacy practices, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the sites or party by us, or any warranty of any kind, either express or implied. You hereby agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against us and our Affiliates with respect such links, website and third party information, and, to the extent permitted by applicable law, agree to indemnify and hold us and our Affiliates harmless to the fullest extent allowed by law regarding all matters related to your use of the Site.

Intellectual Property Information

For purposes of these Terms, “content” is defined as any information, data, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by users on the Site. This includes message boards, chat, and other original content.

By accepting these Terms, you acknowledge and agree that all content presented to you on the Site is protected by copyrights, trademarks, service marks, patents or other proprietary or intellectual property rights and laws, and is the sole property of Grey Owl and/or its Affiliates. Except for a single copy made for personal, non-commercial use only, you may not copy, reproduce, modify, republish, upload, post, transmit, sell, license, distribute or otherwise exploit any documents or information from the Site in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on the Site. Any unauthorized use of the materials appearing on the Site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Neither we nor our Affiliates warrant or represent that your use of materials displayed on, or obtained through, the Site will not infringe the rights, including without limitation intellectual property rights, of third parties.

Unauthorized Use of Materials

Please do not submit confidential or proprietary information to us unless we have mutually agreed in writing otherwise. Subject to our Privacy Policy, any communication, content or material that you transmit to the Site or to us, whether by electronic mail, post, or other means, for any reason, will be treated by default as non-confidential and non-proprietary.

While you retain rights in such communications, content or material, you grant us and our Affiliates a non-exclusive, irrevocable, royalty-free and fully paid-up, perpetual, sublicenseable, transferable and universal right and license to:

  1. copy, distribute, display, perform, publish, translate, adapt, modify, and otherwise use such material for any purpose regardless of the form or medium (now known or not currently known) in which it is used;
  1. (and to allow other users to) stream, transmit, playback, download, display, feature, distribute, collect, and otherwise use the content and material; and
  1. use and publish, and to permit others to use and publish, the name(s), trademarks, likenesses, and personal and biographical materials of you and the members of your group, in connection with the provision of the Site. 

You also waive your moral rights in such communications, content or material in favour of Grey Owl and our Affiliates.

To enable Grey Owl to host your content pursuant to the above provisions, you hereby grant to Grey Owl a worldwide, non-exclusive, perpetual, royalty-free, sublicensable and transferable right to use, reproduce, copy, and display your trademarks, service marks, slogans, logos or similar proprietary rights solely in connection with the Site. 

You shall be solely responsible for your content and the consequences of submitting your content to us and the Site. Where you are uploading or posting any information or other content to the Site, you represent and warrant to us that you have the right to post this content and to grant the licenses to us described in these Terms, that such content contains no viruses or other malicious programming, that its posting does not infringe the intellectual property rights of another person, and that the content does not breach any of the provisions of these Terms.

Disclaimer of Warranties

THE SITE AND ALL MATERIALS ON THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE SITE AND MATERIALS WILL MEET YOUR REQUIREMENTS OR BE FIT FOR YOUR PURPOSE OR PARTICULAR USE, (B) YOUR USE OF OR ACCESS TO THE SITE AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY PRODUCTS, SITE, OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM THE SITE FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.

THE SITE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE SITE AND THE MATERIALS ON THE SITE, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY CONTENT LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE SITE OR THE MATERIALS ON THE SITE MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE THE SITE OR SUCH MATERIALS.

THE SITE COULD INCLUDE BUGS, VIRUSES, TROJAN HORSES, OR OTHER DAMAGING OR MALICIOUS COMPUTER PROGRAMS OR SOFTWARE, AND THE SITE PROVIDED COULD BE INTERRUPTED OR CEASED FROM TIME TO TIME. THE USE OF THE SITE OR THE DOWNLOADING OR OTHER ACQUISITION OF ANY MATERIALS THROUGH THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH THREATS OR ACTIVITIES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability

IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES OR LOSSES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE OR OF ANY WEBSITES REFERENCED OR LINKED TO FROM THE SITE.

SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

IN THE EVENT THAT ANY CLAIM OR LIABILITY ARISES AGAINST US, OUR AGGREGATE LIABILITY IN CONNECTION WITH THIS AGREEMENT, YOUR USE OF THE SITE AND/OR RELATED SITE OR ANY OTHER CIRCUMSTANCE GIVING RISE TO LIABILITY SHALL BE LIMITED TO DIRECT DAMAGES ONLY, AND SUCH DIRECT DAMAGES SHALL NOT EXCEED $50.

Indemnification

Upon a request by us, you agree to defend, indemnify, and hold us and our Affiliates harmless from all liabilities, claims, and expenses, including solicitor-client costs on a full indemnity basis, that arise from your use or misuse of the Site, your violation of any of the Terms, your violation of any third party right, including, without limitation, any intellectual property or privacy right, or any claim that your content caused damage to a third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. This defense and indemnification obligation will survive these Terms and your use of the Site.

International Use

Although the Site may be accessible worldwide, we make no representation that materials on this Site are appropriate or available for use in locations outside Canada, and accessing them from territories or jurisdictions where their contents are illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with the Site is void where prohibited.

Termination of Use

You agree that we may, in our sole discretion, terminate or suspend your account or your access to all or part of the Site with or without notice and for any reason including, without limitation, breach of these Terms. Any suspected fraudulent, abusive or illegal activity may be grounds for termination and may be referred to appropriate law enforcement authorities.

Upon termination or suspension, regardless of the reasons therefore, your right to use the Site immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Site. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.

Governing Law

The Site (excluding any linked site) is controlled by us from our offices within Alberta, Canada. It can be accessed from all Canadian Provinces and Territories, as well as from other countries around the world. As each of these places has laws that may differ from those of Alberta, by accessing this Site you agree with us that the statutes and laws of the Province of Alberta, without regard to any conflicts of laws principles or any other legislation of any other jurisdiction, will apply to all matters relating to the use of the Site and the purchase of products and services available through the Site. You agree to submit to the exclusive personal jurisdiction and venue of any court of competent jurisdiction within the Province of Alberta for all matters arising from your use of the Site.

Entire Agreement

Unless otherwise provided herein, these Terms constitute the entire agreement and understanding between us concerning the subject matter of this agreement and supersedes all prior agreements and understandings of the parties with respect to that subject matter. These Terms may not be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for products or services which are subject to additional or altered terms and conditions shall be null and void, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with the Site is in conflict or inconsistent with these Terms, these Terms shall take precedence.

Miscellaneous

Any cause of action brought by you against us or our Affiliates must be instituted within two years after the cause of action arises or be deemed forever waived and barred.

You may not assign your rights and obligations under these Terms to any party, and any purported attempt to do so will be null and void. We may freely assign our rights and obligations under these Terms.

You agree not to sell, resell, reproduce, duplicate, copy or use for any commercial purposes any portion of the Site, or use of or access to the Site.

If any part of these Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

Any failure by us to enforce or exercise any provision of these Terms or related rights shall not constitute a waiver of that or any other right or provision.

Grey Owl’s integrated service providers are third party beneficiaries of these Terms and may enforce those provisions of the Terms that relate to them.

Changes to the Terms

These Terms are effective as of the day the course was purchased. We reserve the right to change these Terms from time to time without notice to you. You acknowledge and agree that it is your responsibility to review the Site and these Terms from time to time, and to familiarize yourself with any modifications or revisions that may be made. Your continued use of the Site after such modifications or revisions will constitute your acknowledgement of the modified Terms, and your agreement to abide and be bound by the modified Terms.

Contact Grey Owl

You can contact us at Head Office, #815, 715 – 5th Avenue SW, Calgary, AB, T2P 2X6, (403) 266-5810